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What are the 4 Types of Communication Strategies? Insights from My Coaching Clients (names changed)

  • Writer: Dominique  Erasme
    Dominique Erasme
  • Oct 29
  • 6 min read

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Our closest relationships—with partners, parents, siblings, and children—are where communication matters most, and often where it gets the messiest.


Understanding the four main communication styles—Assertive, Passive, Aggressive, and Passive-Aggressive—isn't just a mental exercise; it’s a toolkit for transforming the dynamics in your own home. When you recognize these patterns, you can choose to respond intentionally instead of reacting automatically.


When I coach one person in a relationship, the focus is always on their own transformation, giving them the clarity and tools to shift their communication, regardless of what the other person does. This is the magic of individual work: when one person genuinely changes their approach, the entire dynamic shifts. 


The goal is never to change the partner (because they are not in the session), but the coachee's commitment to new boundaries and self-advocacy often creates profound relationship shifts. Eventually, this can inspire both people to join duo sessions, though the entire transformation begins with the courage to change yourself.


Let’s explore these four styles through the lens of my clients and the relationship struggles they brought into our coaching sessions. 



High angle view of a peaceful workspace with a laptop and a cup of tea
Visualizing the Four Communication Styles in action

1. Assertive Communication: Setting the Boundary with Grace


Assertive communication is the ideal balance. It means expressing your needs and feelings clearly, honestly, and respectfully, while valuing the other person’s perspective. It’s the highest form of self-respect combined with relational respect.

The Client Story: Sarah and Her Mother


The Dynamic: My client, Sarah, an adult daughter, was locked in a cycle where her well-meaning but overbearing mother, Carol, would constantly "drop by" unannounced. Sarah, a busy mother herself, found these interruptions stressful and exhausting.


The Shift: Sarah and I worked on replacing her usual stressed, passive greeting ("Oh, hi, Mom! Come in, I guess...") with a clear, calm, and assertive boundary.


Sarah's Script: Sarah chose a quiet moment to call her mother and said, "Mom, I love seeing you, and I want to spend time with you. However, when you drop by without calling first, it often catches me in the middle of a tight work deadline or family activity, and I can't be fully present with you. Moving forward, can we agree that you’ll call or text me at least an hour before you plan to come over? That way, I can make sure the door is open for you, or I can let you know if it’s a good time or not”


Client Update: Though difficult initially, Sarah's assertive boundary is working. Her mother is respecting the new rule, leading to a massive reduction in Sarah's anxiety and a stronger, more honest connection between them. They are now discussing other relationship boundaries.


The Metaphor: The Assertive figure stands in an open, inviting doorway, representing clarity, open dialogue, and a balanced readiness to engage.


2. Passive Communication: Silence is Not Peace


Passive communicators habitually suppress their own needs, opinions, or desires to avoid confrontation, maintain harmony, or please others. They often feel taken advantage of, which leads to simmering resentment.


The Client Story: Ben and His Partner


The Dynamic: Ben came to see me because he felt constantly overlooked in his partnership with Maria. They had decided to purchase a new couch, and Ben had a strong preference for a specific, comfortable, modern style. Maria, however, loved a more traditional, ornate style.


The Communication Style: As we discussed the situation, Ben admitted that every time they went shopping, he would nod, agree with Maria’s choices, and then complain about it silently in the car. When Maria finally selected the ornate couch, Ben felt miserable but bought it without a word.


Ben's Passive Trap: His desire to avoid the 10-minute conflict over the couch resulted in weeks of internal misery and a home he didn't feel comfortable in. His passive communication didn't create harmony; it created an emotional wall between them.


Client Update: Ben's efforts on stating his preferences (starting with dinner spots) quickly built his confidence. This change created a domino effect: Maria noticed the shift and joined the coaching process. They have since learned to speak their desires openly and respectfully, resulting in effective compromise and a greater sense of joy in their relationship.


The Metaphor: The Passive figure is hunched, withdrawn, and subtly bound by internal thorns, illustrating how avoiding outward conflict can lead to internal suffering.


3. Aggressive Communication: Winning the Battle, Losing the War


Aggressive communication expresses needs forcefully, often at the expense of others. It involves blaming, criticizing, intimidating, and disregarding another person's feelings, turning disagreements into verbal fights.


The Client Story: Lisa and Her Brother


The Dynamic: Lisa and her younger brother, Alex, were trying to manage the complicated logistics of care for their aging father. Lisa, stressed and worried, often defaulted to an aggressive style when talking to Alex, who she felt wasn't doing his fair share.


The Communication Style: When Alex missed a pharmacy run, Lisa didn't calmly ask about it; she called and said: “You are completely unreliable! You never step up! Do you even care about Dad? You’re so selfish, I have to do everything myself!”


Her outburst did not motivate Alex; it simply made him defensive, hurt, and angry. He hung up, and the care conversation stopped entirely. Lisa's need to "win" the argument by blaming him ultimately sabotaged the goal of effective teamwork.


Client Update: Lisa bravely confronted the limiting belief that she must be in control, recognizing her anger as a shield for anxiety. She's now committed to the three-second pause and replacing accusatory statements with genuine questions. With many small wins under her belt, Lisa is successfully building trust and moving further toward a less stressed, more collaborative relationship with her brother.


The Metaphor: The Aggressive figure is red, spiky, and shouts through a megaphone, visually embodying the forceful, hostile, and dominating nature of this style.


4. Passive-Aggressive Communication: The Hidden Hostility


Passive-aggressive communication is a style where anger or disagreement is expressed indirectly, often through sarcasm, procrastination, subtle sabotage, or backhanded comments. It avoids direct honesty and creates a confusing, toxic atmosphere.


The Client Story: Chris and His Wife


The Dynamic: Chris felt like his wife, Maria, was spending too much time with her friends and neglecting household responsibilities. Chris was unwilling to directly express his anger or frustration.


The Communication Style: Instead of having an honest discussion, Chris started using passive-aggressive tactics. When Maria asked how his day was, Chris would sigh dramatically and say, "Fine... just exhausted from doing all the chores by myself... but it's okay, you go have fun with your book club." Or, he would "accidentally" forget to put gas in her car before she needed to drive to work.


Chris's Indirect Message: The hostility was clear to Maria, but because Chris was never direct, Maria couldn't address the real problem—the uneven chore load and the lack of quality time. Their connection suffered because honesty was replaced by resentment and confusing cues.


Client Update: Chris learned that direct communication is simply kinder than manipulation. He mastered stating his feelings without injecting guilt ("I'm feeling resentful about the uneven chore load..."). This open approach encouraged his wife to express her own needs as well. By using "I statements" and shedding assumptions, they have found that the honest expression of needs is the true path to a more joyful and connected home life.


The Metaphor: The Passive-Aggressive figure wears a smiling mask while subtly holding a whip behind their back, symbolizing hidden resentment and indirect harm.


Which Style Is Dominating Your Family Dynamics?

As you read these stories, you likely saw parts of yourself or people you love. The takeaway isn't to judge, but to learn. By recognizing the four styles, you can stop letting reaction guide your closest conversations and start choosing the clarity, kindness, and effectiveness of assertiveness.


We tend to live by the communication styles we develop, allowing them to dictate our daily interactions and often fueling a toxic relationship dynamic. Identifying which of these four styles is running your show is the crucial first step toward breaking the cycle and creating lasting change.


Be Patient and Compassionate

Be gentle with yourself and celebrate every small win as you practice these new skills. If you feel stuck, remember that trying to break lifelong patterns alone is incredibly difficult. If you're ready to stop the cycle and gain the clarity you need to move forward, schedule your free 30-minute consultation and let's map out your transformation plan together.


 
 
 

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